General Terms and Conditions of Suppliers
GENERAL REQUIREMENTS
• The supplier must deliver a product strictly in accordance with the requirements of the order.
• The supplier must inform LANEMA whenever it needs to do any kind of subcontracting.
Subcontracting must be authorized in writing.
• Whenever subcontracting is authorized, the supplier has the responsibility to communicate to his supplier all the requirements of LANEMA or its customer. It is also responsible for ensuring (with evidence, if requested by LANEMA) that its supplier is able to comply with all requirements, and must keep an updated record of the evaluations made.
• The supplier is obliged to communicate all important changes in the company, the manufacturing process (eg changing of tolerances and technical data sheets), the services provided and any changes of facilities, and request formal approval from LANEMA.
• The supplier is obliged to use suppliers approved by LANEMA or by its customer, when this is formally request by LANEMA.
• The supplier shall implement a program to prevent the use of counterfeit parts.
• Upon receipt of LANEMA order, supllier shall conduct a requirements review and return an order confirmation within 48 hours.
• The supplier is responsible for requesting additional information from LANEMA as it deems necessary and informing it as soon as possible of any serious problem (eg, non-compliance with the deadline, non-conformities that prevent the use of the product...).
• The supplier shall implement manufacturing and control ranges at different stages of the manufacturing process and maintain their records.
• After validation of the first order by LANEMA (controlled and non-compliant product), the supplier undertakes not to make changes to the process without the knowledge of LANEMA.
In case of change, LANEMA may request a new IPA/ FAI (First Article Inspection).
• The supplier undertakes to carry out corrective actions after complaints have been made by LANEMA.
• The supplier must send all documentation related to the product or service (eg technical data sheets, safety data sheets, technical reports, product or company certificates, among others).
• The supplier shall grant access rights to LANEMA, its customers and regulatory authorities in all areas of all its facilities, at any level of the supply chain, to all of its records necessary to fulfill the purchase order.
• The supplier should ensure that the people working for the organization are aware of their contribution to product compliance, product safety and the importance of ethical behavior.
• Within the framework of traceability requirements, the supplier shall keep all records relating to the manufacture of the product (from receipt of the order to the shipment) for a period of 10 years, unless otherwise agreed between the supplier and LANEMA.
COUNTERFEIT PARTS
The supplier shall plan, implement, and control processes, appropriate to the organization and the product, for the prevention of counterfeit part use and their inclusion in the product(s) delivered to the customer. Counterfeit part prevention processes should consider:
• Training of appropriate persons in the awareness and prevention of counterfeit parts;
• Application of a parts obsolescence monitoring program;
• Controls of acquiring traceability of parts and components to their original or authorized manufacturers;
• Verification and test methodologies to detect counterfeit parts;
• Monitoring of counterfeit parts reporting from external sources;
• Quarantine and reporting of suspect or detected counterfeit parts;
The supplier shall plan, implement, and control a process appropriate to the organization and the product that identifies and prevents the release of unapproved and suspected unapproved parts. Suspected unapproved parts prevention processes should consider:
• Training of appropriate persons in the awareness and prevention of counterfeit parts;
• Requirements for assuring traceability of parts and components to an authorized source;
• Inspection processes to detect suspected unapproved parts;
• Monitoring of suspected unapproved parts in accordance with applicable requirements from the competent authority or customers, as required.
SUPPLIER’S QUALITY MANAGEMENT SYSTEM The system should preferably be EN9100 or ISO9001 certified and meet the requirements described in this procedure. Supplier shall designate an interlocutor for quality in order to answer all questions posed by LANEMA.
TECHNICAL DOCUMENTATION
LANEMA makes available to suppliers an order file consisting of: -Order
-Technical file (drawing, specifications, control ranges, etc.)
The supplier is responsible for obtaining the standards mentioned in the order and the applicable legislation in force.
SUPPLY AND SUBCONTRACTING
In cases where LANEMA supplies the material or material that the supplier is required to use, LANEMA undertakes to use only such material and to implement the necessary actions to ensure its preservation, compliance and traceability.In case the supplier supplies the material, it is obliged to guarantee and verify the conformity of the material. In this case it is mandatory to send the DECLARATION of CONFORMITY (type 3.1 B) of the material or the DC of the supply. In no event shall the supplier be able to subcontract special processes without a prior agreement from LANEMA.
REQUIREMENTS CONCERNING SAMPLES OR PARTS TYPE
The supplier shall undertake to make and make available all documents relating to the manufacture of initial samples or standard parts if they have been required by LANEMA.
MONITORING AND MEASURING EQUIPMENT
When accepting the order, the supplier undertakes to make available the necessary and appropriate means to carry out the control operations. These means must be identified, verified/ calibrated and managed effectively.
The premises and persons required to carry out special procedures must be qualified for this purpose and the supplier must at all times be able to provide proof of such qualification.
MANUFACTURE, ASSEMBLY, CONTROLS AND TESTS
The key dimensions or characteristics listed in the technical dossier must be subject to regular monitoring throughout the manufacturing chain and shall be the subject of a final report (measures or otherwise) made prior to the shipment of the product.
IPA/FAI (First Article Inspection)
The IPA/FAI may be ordered by LANEMA or performed internally by the supplier and is representative of the manufacturing conditions of the serial phase. The IPA/FAI may be made in the case of:
• New production;
• Evolution of definition;
• New manufacturing process;
• Modification of the manufacturing procedure;
• At the supplier’s initiative
• At the request of LANEMA
In the case of and IPA/FAI order, the order form will be marked “ARTICLE SUBJECT TO IPA/FAI” or other indication that allows the supplier to know that he should treat the order as IPA/FAI.
FINAL CONTROL REQUIREMENTS IN SERIES PRODUCTION PHASE
The parts of the order follow the control sampling criteria defined by the supplier, if there is no indication to the contrary.
TREATMENT OF NON-CONFORMITY
The supplier is obliged to communicate all problems that may affect the quality of the parts delivered or in the process of being produced. This communication may be made by:
• Derogation
It is applicable in cases where the supplier needs to propose the acceptance of parts that do not meet the requirements defined by LANEMA.
After analysis, and if accepted by LANEMA, the supplier undertakes to identify (unequivocally) the affected material and to indicate the derogation in the declaration of conformity of the product.
No derogation is permanent, each non-conformity will be treated independently, even if it is the same problem.
• Nonconformity information and corrective actions
The supplier shall inform LANEMA of the following points:
-Origin of the problem, identifying the causes
-Healing action to be performed (repair or replacement)
-Corrective action (in order to eliminate the causes and recurrence of the problem) -The term of implementation of the actions
If the product received in LANEMA is declared non-compliant (in part or in whole), LANEMA reserves the right to return it in full, and the supplier is responsible for sorting the product.
PENALTIES FOR DELAYS AND NON-QUALITY
The delivery of products presenting non-conformities may incur penalties and compensation claims.
The decision will be made by the quality department in conjunction with the directorate and the procurement department.
EXPEDITION OF PRODUCTS The supplier mus ensure that the packaging and transport ensure the integrity of the products until delivery to LANEMA.
Required documents: -Shipping/ Invoice guide
-Declaration of conformity of all the operations carried out (surface treatment, painting, ...) (when applicable).
-Final declaration of conformity issued by the supplier.
At the time of ordering, other documents (eg measurement reports) can be requested.
EVALUATION SUPPLIER
The supplier evaluation method used is the LINEAR WEIGHTING METHOD. It is based on an analysis of several criteria, each criterion being assigned its relative weight. Individual ratings are assigned to each vendor for the selected criteria. The supplier’s evaluation will be carried out every six months.
MATERIALS AND TRANSPORT SUPPLIER
Will be evaluated all supplies of purchases of semi-finished materials; Normalized and carriers in an ABC analysis, with a representativity rate of 95%. All suppliers considered aeronautics are fully evaluated and all those who were subject to the opening of a notice of non-conformity to supplier.
FINAL FORMULA OF EVALUATION
Classification suppler = 20% RQP + 10% AVAI + [70% - (% TNCP) - (% PMRN)] RQP ñ Relation Quality/Price
AVAI - Availability
PTNCP - Total nonconformities penalty PMRN - Penalty of missing response to NC
SPECIAL PROCESSES, TOOLS AND EQUIPMENT MANUFACTURERS SUPPLIERS
Suppliers of CNC Tools and Equipment purchases will be assessed using an ABC analysis, with a representation rate of 95%. All Suppliers of Special Processes for parts, which are subcontracted by us (anodizing, painting, etc.) are assessed in their entirety, as well as all suppliers of Standard Products (material incorporated into the parts, e.g. helicoil; inserts, etc.)
FINAL FORMULA OF EVALUATION
Classification supplier = 25% RQP + 25% DD + [50% - (% TNCP) - (% PMRN)] RQP ñ Relation Quality/ Price
DD ñ Delivery deadline
TNCP - Total nonconformities penalty PMRN - Penalty of missing response to NC
I.DQ038_03
Data de aprovação: 28.03.2025
• The supplier must deliver a product strictly in accordance with the requirements of the order.
• The supplier must inform LANEMA whenever it needs to do any kind of subcontracting.
Subcontracting must be authorized in writing.
• Whenever subcontracting is authorized, the supplier has the responsibility to communicate to his supplier all the requirements of LANEMA or its customer. It is also responsible for ensuring (with evidence, if requested by LANEMA) that its supplier is able to comply with all requirements, and must keep an updated record of the evaluations made.
• The supplier is obliged to communicate all important changes in the company, the manufacturing process (eg changing of tolerances and technical data sheets), the services provided and any changes of facilities, and request formal approval from LANEMA.
• The supplier is obliged to use suppliers approved by LANEMA or by its customer, when this is formally request by LANEMA.
• The supplier shall implement a program to prevent the use of counterfeit parts.
• Upon receipt of LANEMA order, supllier shall conduct a requirements review and return an order confirmation within 48 hours.
• The supplier is responsible for requesting additional information from LANEMA as it deems necessary and informing it as soon as possible of any serious problem (eg, non-compliance with the deadline, non-conformities that prevent the use of the product...).
• The supplier shall implement manufacturing and control ranges at different stages of the manufacturing process and maintain their records.
• After validation of the first order by LANEMA (controlled and non-compliant product), the supplier undertakes not to make changes to the process without the knowledge of LANEMA.
In case of change, LANEMA may request a new IPA/ FAI (First Article Inspection).
• The supplier undertakes to carry out corrective actions after complaints have been made by LANEMA.
• The supplier must send all documentation related to the product or service (eg technical data sheets, safety data sheets, technical reports, product or company certificates, among others).
• The supplier shall grant access rights to LANEMA, its customers and regulatory authorities in all areas of all its facilities, at any level of the supply chain, to all of its records necessary to fulfill the purchase order.
• The supplier should ensure that the people working for the organization are aware of their contribution to product compliance, product safety and the importance of ethical behavior.
• Within the framework of traceability requirements, the supplier shall keep all records relating to the manufacture of the product (from receipt of the order to the shipment) for a period of 10 years, unless otherwise agreed between the supplier and LANEMA.
COUNTERFEIT PARTS
The supplier shall plan, implement, and control processes, appropriate to the organization and the product, for the prevention of counterfeit part use and their inclusion in the product(s) delivered to the customer. Counterfeit part prevention processes should consider:
• Training of appropriate persons in the awareness and prevention of counterfeit parts;
• Application of a parts obsolescence monitoring program;
• Controls of acquiring traceability of parts and components to their original or authorized manufacturers;
• Verification and test methodologies to detect counterfeit parts;
• Monitoring of counterfeit parts reporting from external sources;
• Quarantine and reporting of suspect or detected counterfeit parts;
The supplier shall plan, implement, and control a process appropriate to the organization and the product that identifies and prevents the release of unapproved and suspected unapproved parts. Suspected unapproved parts prevention processes should consider:
• Training of appropriate persons in the awareness and prevention of counterfeit parts;
• Requirements for assuring traceability of parts and components to an authorized source;
• Inspection processes to detect suspected unapproved parts;
• Monitoring of suspected unapproved parts in accordance with applicable requirements from the competent authority or customers, as required.
SUPPLIER’S QUALITY MANAGEMENT SYSTEM The system should preferably be EN9100 or ISO9001 certified and meet the requirements described in this procedure. Supplier shall designate an interlocutor for quality in order to answer all questions posed by LANEMA.
TECHNICAL DOCUMENTATION
LANEMA makes available to suppliers an order file consisting of: -Order
-Technical file (drawing, specifications, control ranges, etc.)
The supplier is responsible for obtaining the standards mentioned in the order and the applicable legislation in force.
SUPPLY AND SUBCONTRACTING
In cases where LANEMA supplies the material or material that the supplier is required to use, LANEMA undertakes to use only such material and to implement the necessary actions to ensure its preservation, compliance and traceability.In case the supplier supplies the material, it is obliged to guarantee and verify the conformity of the material. In this case it is mandatory to send the DECLARATION of CONFORMITY (type 3.1 B) of the material or the DC of the supply. In no event shall the supplier be able to subcontract special processes without a prior agreement from LANEMA.
REQUIREMENTS CONCERNING SAMPLES OR PARTS TYPE
The supplier shall undertake to make and make available all documents relating to the manufacture of initial samples or standard parts if they have been required by LANEMA.
MONITORING AND MEASURING EQUIPMENT
When accepting the order, the supplier undertakes to make available the necessary and appropriate means to carry out the control operations. These means must be identified, verified/ calibrated and managed effectively.
The premises and persons required to carry out special procedures must be qualified for this purpose and the supplier must at all times be able to provide proof of such qualification.
MANUFACTURE, ASSEMBLY, CONTROLS AND TESTS
The key dimensions or characteristics listed in the technical dossier must be subject to regular monitoring throughout the manufacturing chain and shall be the subject of a final report (measures or otherwise) made prior to the shipment of the product.
IPA/FAI (First Article Inspection)
The IPA/FAI may be ordered by LANEMA or performed internally by the supplier and is representative of the manufacturing conditions of the serial phase. The IPA/FAI may be made in the case of:
• New production;
• Evolution of definition;
• New manufacturing process;
• Modification of the manufacturing procedure;
• At the supplier’s initiative
• At the request of LANEMA
In the case of and IPA/FAI order, the order form will be marked “ARTICLE SUBJECT TO IPA/FAI” or other indication that allows the supplier to know that he should treat the order as IPA/FAI.
FINAL CONTROL REQUIREMENTS IN SERIES PRODUCTION PHASE
The parts of the order follow the control sampling criteria defined by the supplier, if there is no indication to the contrary.
TREATMENT OF NON-CONFORMITY
The supplier is obliged to communicate all problems that may affect the quality of the parts delivered or in the process of being produced. This communication may be made by:
• Derogation
It is applicable in cases where the supplier needs to propose the acceptance of parts that do not meet the requirements defined by LANEMA.
After analysis, and if accepted by LANEMA, the supplier undertakes to identify (unequivocally) the affected material and to indicate the derogation in the declaration of conformity of the product.
No derogation is permanent, each non-conformity will be treated independently, even if it is the same problem.
• Nonconformity information and corrective actions
The supplier shall inform LANEMA of the following points:
-Origin of the problem, identifying the causes
-Healing action to be performed (repair or replacement)
-Corrective action (in order to eliminate the causes and recurrence of the problem) -The term of implementation of the actions
If the product received in LANEMA is declared non-compliant (in part or in whole), LANEMA reserves the right to return it in full, and the supplier is responsible for sorting the product.
PENALTIES FOR DELAYS AND NON-QUALITY
The delivery of products presenting non-conformities may incur penalties and compensation claims.
The decision will be made by the quality department in conjunction with the directorate and the procurement department.
EXPEDITION OF PRODUCTS The supplier mus ensure that the packaging and transport ensure the integrity of the products until delivery to LANEMA.
Required documents: -Shipping/ Invoice guide
-Declaration of conformity of all the operations carried out (surface treatment, painting, ...) (when applicable).
-Final declaration of conformity issued by the supplier.
At the time of ordering, other documents (eg measurement reports) can be requested.
EVALUATION SUPPLIER
The supplier evaluation method used is the LINEAR WEIGHTING METHOD. It is based on an analysis of several criteria, each criterion being assigned its relative weight. Individual ratings are assigned to each vendor for the selected criteria. The supplier’s evaluation will be carried out every six months.
MATERIALS AND TRANSPORT SUPPLIER
Will be evaluated all supplies of purchases of semi-finished materials; Normalized and carriers in an ABC analysis, with a representativity rate of 95%. All suppliers considered aeronautics are fully evaluated and all those who were subject to the opening of a notice of non-conformity to supplier.
FINAL FORMULA OF EVALUATION
Classification suppler = 20% RQP + 10% AVAI + [70% - (% TNCP) - (% PMRN)] RQP ñ Relation Quality/Price
AVAI - Availability
PTNCP - Total nonconformities penalty PMRN - Penalty of missing response to NC
SPECIAL PROCESSES, TOOLS AND EQUIPMENT MANUFACTURERS SUPPLIERS
Suppliers of CNC Tools and Equipment purchases will be assessed using an ABC analysis, with a representation rate of 95%. All Suppliers of Special Processes for parts, which are subcontracted by us (anodizing, painting, etc.) are assessed in their entirety, as well as all suppliers of Standard Products (material incorporated into the parts, e.g. helicoil; inserts, etc.)
FINAL FORMULA OF EVALUATION
Classification supplier = 25% RQP + 25% DD + [50% - (% TNCP) - (% PMRN)] RQP ñ Relation Quality/ Price
DD ñ Delivery deadline
TNCP - Total nonconformities penalty PMRN - Penalty of missing response to NC
I.DQ038_03
Data de aprovação: 28.03.2025